Godrej Locking Solutions & Systems, Godrej and Boyce Manufacturing Co Ltd wins prestigious CII-EXIM Bank Award for Business Excellence

The results of the CII-EXIM Bank Award for Business Excellence, 2014 were announced by the CII Award Jury today. Congratulating the winning companies, the Award and the two Prizes were given away at a glittering Award ceremony today by Shri Ajay Shankar, Member Secretary, National Manufacturing Competitiveness Council. The CII Business Excellence Award Ceremony was held on the eve of the 22nd CII National Quality Summit-CII’s flagship event on Quality. The CII Award for Business Excellence is the highest level of national recognition that an organization can receive for performance excellence. This year’s Award ceremony also marked the completion of 20 years of CII’s Business Excellence journey.

It recognizes companies for their achievements in quality and business performance, and to raise awareness of these factors in gaining a competitive edge. Today, almost every Corporate Group has adopted the Business Excellence Framework. This approach has helped validate management practices adopted by organizations, large or small, to become more competitive and sustainable.

Godrej Locking Solutions and Systems Division of the Godrej and Boyce Mfg Co Ltd. today became the 9th winner of the coveted CII-EXIM Bank Award for Business Excellence. This year’s Large Organisation category had National Stock Exchange of India and Diesel Systems business- Jaipur of Bosch as the Prize winners; the latter for the second time in a row. Besides them, 13 organizations were conferred Commendation Certificates for Strong Commitment to Excel  and 16 organizations, have been conferred with Commendation Certificates for Significant Achievement in their Excellence journey.

CII has been the proud administrator of the BE Award based on the EFQM Excellence Model since 1994 providing process management and administrative support. The Tata Consultancy Services helped CII-IQ e-enable the Award assessment process in 2012 and further improved it with many additional features in 2013.The portal has enhanced accessibility, cut down retrieval time, saved precious assessment hours thereby making the assessment process greener and leaner. It has also contributed in establishing seamless communication between the Award administration, Assessor community and the Applicant as well.

Distributing the Awards, Shri Ajay Shankar, the Chief Guest at the Awards Ceremony congratulated all the winners who had worked hard to achieve this recognition. “Make in India”, he said, aimed to get India back on a high growth trajectory that was not only inclusive but also sustainable and provided a better quality of life to all. Zero Defect and Zero Effect, ZED, he said, would prove to be a giant leap for India and Indian Industry for inclusive and sustainable growth & competitiveness. The country had already adopted the basic building blocks for competitiveness including internationally recognized management systems for “Quality” to permeate all walks of our lives. While several key segments of Indian Industry had made significant progress, much more needed to be done to grow more rapidly to create more job opportunities and employment. He urged industry, academia, government organizations, PSU’s to embrace the excellence model, assess their maturity and implement a well thought out long term plan and solutions to stream line systems, processes and capabilities in order to achieve performance excellence and create more stakeholder value. The ZED movement, he concluded, would certainly galvanize and equip them to this task especially the larger number of SMB’s who by adopting the excellence model criteria and implementing  a comprehensive improvement plan with industry associations like CII, could commence their excellence journey.

Earlier Mr N Kumar, Chairman, CII Institute of Quality & Past President, CII & Vice Chairman of The Sanmar Group and also Chairman of the Jury of the CII-EXIM Bank Award for Business Excellence 2014, speaking on the 20^th Anniversary of the BE and CII Journey, tracing the evolution of CII’s Business Excellence programme, recalled CII’s contribution in its three decades of service to the Quality movement by providing training, counseling and assessment services. Today, one could proudly say that almost every Indian corporate house was in the pursuit of business excellence and used an Excellence Model as their fundamental management framework. Besides actively participating in the CII-EXIM Bank Award Programme, many of them had instituted their own internal assessment and recognition process based on Excellence Models. The Excellence Model of CII defined world-class quality culture, which formed the basis for evaluation of award applicants and distinguished itself from several others, on the strength of its rigorous and transparent process of assessment, and exacting standards, comparable with the best in the world. CII Institute of Quality in partnership with EFQM had trained a large number of professionals as assessors, facilitators and change agents. Today over 15,000 professionals had been trained on business excellence concepts as part of capacity building. A large number of these trained professionals voluntarily took part in the award assessments each year as assessors and senior assessors. Each year, nearly 250 assessors took part in award assessments and give their valuable time. 

Mr T C A Ranganathan, Former Chairman & Managing Director, Export-Import Bank of India in his address highlighted the partnering role played by EXIM Bank of India along with CII in promoting fundamental concepts of excellence and the criteria of the EFQM Excellence Model in the country. He reiterated the need for reaching to a wider and larger segment of Indian Industry and enabling them to gain the benefits that accrue an organization in pursuit of excellence. He complimented all the recipients of various recognitions and particularly the Prize & Award Winners on their achievements.

The Commendation Certificates for Significant Achievement were given away by Mr N Kumar and Mr T C A Ranganathan and the Commendation Certificates were given away by Mr Chandrajit Banerjee.                                     

Mr R Mukundan, Co-Chairman, CII Institute of Quality &Managing Director, Tata Chemicals Ltd said that an enterprises’ success was measured in terms of superior, sustainable performance and value created for all their stakeholders and was measured under four dimensions of inclusiveness. Enterprises needed to go beyond the levels set by the regulators, statutory authorities and compliance levels to become  role models who  would have acquired and demonstrate a high degree of maturity on the key fundamental concepts of excellence.

Mr Chandrajit Banerjee, Director General, Confederation of Indian Industry in his opening remarks recalled the twenty years of CII’s Excellence journey and its close association with EXIM Bank in conducting the CII-EXIM Bank Award programme.

 

CII-EXIM Bank Award for Business Excellence- 2014 

Award 

Godrej Locking Solutions & Systems

Godrej & Boyce Mfg. Co. Ltd.

 

Prize

Bosch Limited, Diesel Systems business – Jaipur

National Stock Exchange of India Ltd.

 

Significant Achievement

Raychem RPG (P) Ltd.

Kirloskar Oil Engines Limited

Durgapur Steel Plant

Steel Authority of India Limited

Godrej Precision Engineering

Godrej & Boyce Mfg. Co. Ltd.

Bharat Electronics Limited, Ghaziabad

Kirloskar Pneumatic Company Limited

Godrej Security Solutions

Godrej & Boyce Mfg. Co. Ltd.

Triveni Turbine Limited

Godrej Construction

Godrej & Boyce Mfg. Co. Ltd.

Rashtriya Ispat Nigam Limited

Visakhapatnam Steel Plant

Kirloskar Brothers Limited

Small Pumps Business

Bhilai Steel Plant

Steel Authority of India Limited

Godrej Appliances

Godrej & Boyce Mfg. Co. Ltd.

Tata Housing Development Co. Ltd

Godrej Interio

Godrej & Boyce Mfg. Co. Ltd.

JSW  Steel Limited

Vijayanagar Works

 

Strong Commitment to Excel

 Kalpataru Limited

Magdalla Cement Works

(A unit of UltraTech Cement Ltd.)

Madura Fashion & Lifestyle

(A Division of Aditya Birla Nuvo Ltd.)

Domestic Textiles Business

The Aditya Birla Group

Bokaro Steel Plant

Steel Authority of India Limited

Kirloskar Ferrous Industries Limited

Ace Designers Limited

Godrej Prima

Godrej & Boyce Mfg. Co. Ltd.

CESC Limited

Godrej Material Handling

Godrej & Boyce Mfg. Co. Ltd.

Hindalco Industries Limited, Taloja

Rourkela Steel Plant

Steel Authority of India Limited

Triveni Engineering & Industries Ltd.

Gear  Business Group

CII IQ will play pivotal role in adoption of Mission Zero: Shunya ki Kranti

                                     CII IQ renames Centre of Excellence on Quality to “CII K N Shenoy Institute of Quality”

CII’s national ZED Campaign and the accompanying ZED Maturity Assessment Module, jointly in partnership with Quality Council of India (QCI) was launched today by Shri Kalraj Mishra, Union Minister for Micro, Small and Medium Enterprises, Government of India.

Speaking on the occasion, the Minister stressed that the key focus of the ‘Make in India’ campaign entails ease of doing business; focuses on Public-Private partnerships and harnesses the potential of Democracy, Demography and Demand. The resultant development to India, he said, was a ‘collective responsibility’ and the role of the manufacturing sector in it would be significant, especially in promoting exports. Besides creating jobs, the boost to the manufacturing sector would be crucial to first develop our country and then avail of the Foreign Direct Investment opportunity to further the gains for national wellbeing. India, he noted, already had a number of competitive advantages. India’s domestic market comprised over 600 million rural consumers; Indian workers wages were competitive as compared to China; it had a large talent pool including a strong engineering ecosystem. This however, he cautioned would remain unfinished without ensuring smoother state-centre relations to increase ease of doing business which in turn will be catalytic to attract further investments. Also the expected manufacturing renaissance was beset with challenges of infrastructure like power, ports, railroads coupled with a shortage of trained human capital and public sector control, he cautioned.

The Government’s New Manufacturing Policy, he reiterated, had the vision to enhance the share of manufacturing in GDP to 25% within a decade and creating 100 million jobs on a sustainable basis. Key policy instruments for achieving the above objective would include establishment of National Investment and Manufacturing Zones (NIMZs), self governing and Autonomous Bodies for Industrial Townships and proposals to improve access to finance for SMEs in the manufacturing sector. In this context, he lauded the launch of the ZED campaign which would go a long way to make Indian companies, especially the MSME sector,  world class.

He was speaking at the 2 day 22nd CII National Quality Summit 2014 ‘Make in India Revolution: The Zero Defect & Zero Effect Way’ which began in New Delhi today. In line with the Prime Minister’s speech and CII’s agenda to make India a Model Inclusive Nation with zero defects and maximum effect, the CII National Quality Summit discussed the way forward for India Inc to become “Zero Defect, Zero Effect” through an enabling environment; adopting excellence framework, systems and processes, incorporating the success factors of business models, consumer behavior, technology trends and future factories.

Mr Adil Zainulbhai, Chairman, Quality Council of India (QCI) delivering the Keynote Address, Zero Defect Manufacturing: Quality is the answer echoing the PM’s “Make in India” call and achieving zero manufacturing defects and zero environmental effect said that Quality was the cutting edge which could make Indian enterprises competitive, credible and profitable to improve the lives of its citizens. While some Indian companies had achieved global quality, he noted, many more needed to improve significantly especially government services and most manufactured products through a process of re-design and recasting processes. ZED, he said, could be achieved through incorporating the cardinals of Total Quality Management, Total Productive Maintenance, Green Manufacturing and Environment Sustainability in processes and products. The ZED model, with its 5 maturity levels provided the roadmap for Indian industries to proudly graduate to international class. QCI, he said would, in the next 10 years, first focus on the 48 million Micro, Small and Medium scale enterprises and then improve the quality of government services for the national wellbeing.

In his address, Mr T C A Ranganathan, ‎Former Chairman & Managing Director, Export-Import Bank of India noted the changing customer perceptions on quality and products since the late 1980 in the wake of the logistics, informatics and communications evolution. India, he said, would progressively need to turn to the world for increasing its trade upon which quality would be inculcated automatically. Stressing on the need to enhance spends on R&D, he also advocated the role of self regulation in Industry.

Earlier in his welcome address, Mr N Kumar, Chairman, CII Institute of Quality (CII IQ) & Past President CII & Vice Chairman, The Sanmar Group said that the Quality movement that CII began two decades ago in manufacturing, services, governance and education would reinvent itself to rigorously pursue the National Goal of “Zero Defects, Zero Effects”. CII through its Centers of Excellence would provide focused leadership, right competencies and adequate resources for ZED (Zero Defect, Zero Effect Way). The ZED vision is to catapult Indian Industry to a position of eminence in the global market place and leverage India’s emergence as the world’s supplier through ‘Made in India’ mark mission. He also announced re-naming the CII Institute of Quality, inaugurated in 2001, as the CII K N Shenoy Institute of Quality as a posthumous tribute to Mr Shenoy’s contribution in developing the Institute who as the  Chairman of ABB had sponsored the Building and lead the Quality movement.

Delivering the Theme address, Mr R Mukundan, Co-Chairman, CII Institute of Quality (CII IQ) & Managing Director, Tata Chemicals Ltd, said that the nation was at the threshold of heralding the 2^nd Quality Revolution. Stressing the need to build a national quality culture through an integrated approach, it was particularly significant that CII and QCI were jointly launching the national ZED (Zero Defect and Zero Effect) Mission today. ZED Mission would revitalize manufacturing tools and techniques to build a strong Brand India for goods and services with a focus both on the customer as well as society.

Mr L Krishnan, Convenor, Lean & Six Sigma, CII Institute of Quality (CII IQ) & Managing Director, TaeguTec India Private Limited, delivering the Vote of Thanks, while recounting CII Institute of Quality’s over 2 decade quality journey, lauded the launch of the ZED campaign. He stressed on the need to make Quality a way of living to make a successful “Make in India” movement deliver a high growth and development that was truly inclusive and sustainable.

Day 1 of the Summit will end with the 20th Anniversary of the Business Excellence journey in CII, which will witness the national winners of the CII-EXIM Bank Award for Business Excellence 2014 being felicitated. CII and the Export Import Bank of India joined together, in 1994, for promoting excellence among Indian Industry through these Awards, which are based on the internationally recognized EFQM Excellence Model.

The entire ZED movement built on four pillars of commitment, communication, delivery and objectives, will provide Indian companies the opportunity to work towards becoming ZED companies. The ZED Maturity Assessment Model Standards criteria will ensure compliance to Zero Defect and Zero Effect. Indian companies will re-design & re-invent overall manufacturing process to meet global benchmarks  & standards incorporating cardinal principles of TQM/ TPM/ Business Excellence/ Green Manufacturing / Environment Sustainability in processes & products especially food safety and quality. The movement will inspire & encourage all stakeholders in the supply chain to adopt ZED in a more participatory & inclusive manner, exploring the latent potential of the nation’s workforce to sharpen and upgrade their skills. It will imbibe a culture of pride & fulfillment in offering a zero- complaint regime, going the ‘extra-mile’ to focus on customer-delight while growing new markets and promoting alternate business models.

The day 1 of the Summit, brought together a galaxy of speakers who shared their views on a wide breadth of topics including Making India a Model Nation: Zero Defect Zero Effect; Managing Quality in an Outsourced Model; Succeeding in the connected world shaped by disruptive technologies and dynamic consumer behavior. The panelists included: Anil Jauhri, CEO, National Accreditation Board for Certification Bodies;Arati Verma, Chairman Appeals and Assessor Management Committee, National Accreditation Board for Hospitals & Healthcare Providers; Praveer Sinha, Chief Executive Officer and Executive Director, Tata Power Delhi Distribution Limited; David Harlock, Managing Director, British Standards Institute-Asia Pacific; Sunil Agarwal, Vice President – Business Development & Strategy, Siemens ; Ganesh Sundararaman, Executive Vice President-Foods, ITC Ltd; Anil Gupta, Executive Director (QA &I), NTPC Ltd ; Anu Madgavkar, Senior Fellow, McKinsey Global Institute;Ganesh Natarajan, Vice Chairman and CEO, Zensar Technologies; Soumitra Bhattacharya, Joint Managing Director, Bosch ; N Muralidaran, Chief – Special Projects, Director, NSE Infotech Services Ltd, National Stock Exchange of India Ltd.; L Krishnan, Managing Director, TaeguTec India ; V Narasimhan, Executive Director, Brakes India; Ashok Muthuswamy, Asst. Vice President – Continuous Improvement, Tata Chemicals ; K G Shenoy, Sr. V  P Mfg & SCM , Mahindra Tractor & Farm Mechanization Business, Mahindra& Mahindra; P Jeganathan, Vice President (Manufacturing &Logistics), Wabco; Vinaya Kumar, General Manager, Quality Control Division Toyota Kirloskar Motor Pvt. Ltd ; N N Misra, Former Director Operations, NTPC; Peeyush Vaish, Partner, Risk Consulting, KPMG and Keshav Rattan, NABET.

The programme on 20th November, Day 2 of the Summit, will focus on taking participants through experience sharing technical sessions by India’s leading manufacturing and services companies on; Operational Excellence, Business Excellence and Standards and Risk Management.